Billing & Account Management

Understanding Billing Models

APHR offers multiple billing approaches to fit different stages and needs:

• Retainer Billing: Monthly subscription plans for HRBP-as-a-Service (Starter, Growth, Growth+).

• Project Billing: Fixed service fees for clearly scoped projects.

• Hybrid Billing: A blend of retainer services with optional one-off add-ons that is ideal for growing companies.

Your billing model is outlined in your engagement summary and visible in the Billing tab.

Accessing Invoices & Receipts

Under Billing → Invoices, you can access:

• All current and past invoices with clear status indicators (Pending, Paid, Overdue).

• Direct download links for invoices and receipts.

• Payment dates and references for reconciliation.

Updating Billing Information

From your dashboard, you can:

• Add or update payment methods.

• Edit billing contacts.

• Update tax information, including TIN or VAT details.